1. DEFINITIONS

    (a) The “Owner” is The Picnic Club.

    (b) The “Client” refers to the person, firm or corporation booking an event or hiring equipment from the Owner.

    (c) The “Equipment” means all the equipment and accessories supplied to the client.

    (d) “Terms” means these Terms and Conditions.

    (e) “Booking” refers to the goods or services agreed between the Owner and Client.

  2. CONDITIONS OF BOOKING & HIRE

    (a) All quotes are valid for 30 (thirty) days from the date quote was provided. After this, a new quote will be issued and any special offers or discounts may be forfeited at the Owners discretion.

    (b) The hiring of the equipment will commence from the commencement date specified on your invoice and continue for the term specified. The client is entitled to use the equipment for the hire period. Any extension of the period must be agreed to by The Picnic Club otherwise additional fees will be incurred.

    (c) The client acknowledges that he/she has received adequate instruction on the correct use of the equipment, which includes demonstration or verbal or written instructions.

    (d) The client agrees not to use the equipment at locations or purposes different to the equipment’s general designated purpose and specified suitability (such as indoor versus outdoor use).

    (e) The client acknowledges responsibility for the equipment and is liable for any damage.

    (f) The client is required to pay a 20% bond which will be held by The Picnic Club, until all items have been checked for damage and all items have been accounted for. All bonds will be released within 2 business days after the event and paid to the nominated account provided by the client. A bond release form will be attached to all invoices where the client may nominate their preferred banking account

    (g) All picnic bookings have a maximum duration of 4 hours and must be within normal operating hours of The Picnic Club, 9.00am – 5.00pm are the normal operating hours for The Picnic Club. Bookings can be extended if requested at the time of the booking by the client and the additional time added to the invoice and payable to The Picnic Club at an additional $150 per hour over the standard 4 hour duration. If a booking is extended beyond normal operating hours an overnight truck hire fee will also be applicable at $170.

    2a. ADDITIONAL REQUIREMENTS FOR DIY BOOKING ONLY
    (a) Unless otherwise requested at time of booking, all place settings include place mats, dinner plate, dessert plate, dinner fork, dessert for, glass wine goblet, glass water tumbler, linen napery
    (b) Late drop off fee will be charged at $100 per day and will be deducted from the bond paid by the client at time of booking
    (c) All items must be returned in the same condition as they were when collected from The Picnic Club
    (d) All food scraps must be cleaned off plates, and cutlery prior to returning to The Picnic Club
    (e) Any damages of property owned by The Picnic Club will be deducted from the bond paid by the client at time of booking
    (f) Refundable bond of 50% required for all DIY bookings

    3. PAYMENT
    (a) A non-refundable deposit of 50% (fifty percent) is required for all styling and coordination, floristry and picnic services to secure the date/booking.
    (b) Remaining balance must be paid 2 (two) weeks prior to event/delivery of goods for styling & coordination, Payment must be made by bank transfer to the nominated account listed on the invoice.
    (c) By making payment you are agreeing to the terms and agree to pay The Picnic Club the fee specified for the goods or services for the stated period including any applicable GST, stamp duties, penalties, levies or freight and other charges relevant to this agreement.
    (d) Equipment not returned on time and in accordance with this agreement will be subject to a continuance of the agreed rental until return is complete.
    (e) For bookings requiring the client to hire equipment from or sourced by The Picnic Club; credit card security details must be provided at the time of order placement. An order will not be confirmed until and unless credit card security details are endorsed and supplied to the Owner. No payment will be taken from the given credit card unless damage is made to items or they are not returned.
    (f) All orders placed less than 2 (two) weeks from the event require full payment to confirm the booking.
    (g) All prices of The Picnic Club products and services are in Australian Dollars (AUD).

    4. CANCELLATION
    The Client may cancel an order but may forfeit any fees paid as follows:

    (a) If booking is cancelled 4 (four) or more weeks before the event date, The Picnic Club will make a full refund of any booking fees paid minus the 50% (fifty percent) deposit paid;
    (b) Bookings cancelled or item quantities reduced 2 – 4 (two to four) weeks before the event date will forfeit 75% (seventy five percent) of the total booking fee;
    (c) Bookings cancelled or item quantities reduced within 2 (two) weeks of the event date will forfeit 100% (one hundred percent) of the total booking fee.
    (d) The Picnic Club have full right to charge the client full fees for services or goods that occurred or were purchased for the event (ie. Venue meetings, coordination services, flowers/catering/specific decor items) before the cancellation.
    (e) The Picnic Club has strict weather policy and will not set up outdoors if rain is predicted during the event time, or if the ground is too wet from inclement weather in the lead up to the event time. Extreme heat and dangerous winds are also conditions under which The Picnic Club may refuse to work outdoors. The Client is strongly advised to have a backup venue available or to make such provisions as necessary in the event of poor weather as all cancellations, for any reason are subject to the cancellation policy.

    (f) If it is rainy, a marquee/canopy can be set up at the clients cost expense or moved to the client’s home.

    (g) Alternative plans or rescheduling should occur 48 hours prior to the booking so no extra costs are incurred. Bookings which are - paid in full that require cancelation due to bad/severe weather, where practicable, will be re-scheduled within a 3-month period or a gift voucher (with 1-year validity) provided. Additional costs for all the perishable items e.g. flowers, food etc. will be incurred if cancelled less than 48 hours prior to the picnic. Rescheduled dates are subject to availability.


    5. DELIVERY & COLLECTION
    (a) The Client must allow any The Picnic Club representative access to the goods/ equipment at all reasonable times.
    (b) The Client must provide safe and proper access to and at the event site (access must be a minimum of 2.5m wide without stairs, and within 20 meters of delivery truck). Additional fees will be charged should more staff be required.
    (c) The Client is liable for all injury, loss or damage suffered by The Picnic Club, its employees or agents while at the event site.

    6. DAMAGED AND MISSING ITEMS
    (a) The Client is responsible for the equipment from the time of delivery until returned to the owner/appropriate vendor or collection by the Owner and shall pay for all equipment damage or loss however caused during that period. Damage waiver is payable by the Client to cover all costs associated with normal wear and tear to the equipment hired, the waiver does not apply to any other damage including:
    (i) damage resulting from overloading, exceeding rated capacity, misuse, abuse or improper servicing of equipment; (ii) Damage due to mysterious disappearance of the equipment;
    (iii) Damage caused by the use or operation of equipment in contravention of any of the conditions of the agreement;
    (iv) Damage to, or loss of, the equipment from any unknown cause.
    (v) Cigarette burns on any furniture or décor items. (vi) Red wine spillages or stains on any furniture or décor items.

    (b) The Client shall protect the equipment from the elements during the time of use, and the period before pick-up. The replacement costs for any item damaged by the client will be charged and deducted from the bond as follows: ● Linen napkin - $16.95
    ● Silk chiffon runner - $64.95
    ● Tablecloth - $180.95
    ● Wine Goblet - $16.95
    ● Glass Tumbler - $14.95
    ● Cutlery (any piece) - $22.95
    ● Charger plate (any piece) - $29.80
    ● Dinner plate (any piece) - $23.50
    ● Side plate (any piece) - $17.50
    ● Picnic table - $230
    ● Rug - $49.95
    ● Cushion - $59.95
    ● Games (each) - $135
    (c) The Client shall maintain at its expense liability, property and casualty insurance coverage in amount necessary to fully protect the Owner and its equipment against all claims, loss or damage of whatever nature or type.
    (d) The Owner shall not be liable for any loss or damage caused to any person, property, animal or things whatsoever arising from the use of the equipment hereby hired and the Client indemnifies the Owner in respect to any claims for such loss or damage.
    (e) Any person signing the documents for and on behalf of the Client hereby covenants with the Owner that he or she has the authority of the Client to make this agreement on the Client’s behalf and is empowered by the Client to bind the Client to this agreement and hereby indemnifies the Owner against all losses and cost incurred by the Owner arising out of the person signing this agreement failing to have such power and/or authority.
    (f) Where the Client is more than one person liability shall be joint.
    (g) By making a booking through confirming a quote via signature, deposit payment or remittance of funds, the client acknowledges and agrees to the Owners Terms and Conditions.
    (h) In the case of the equipment being damaged, the client may have the opportunity to purchase the damaged equipment, however is at the discretion of the Owner.
    (i) It is the client’s responsibility to check that all items listed on their invoice are correct and to notify The Picnic Club of any errors prior to final payment. The Picnic Club take no responsibility for errors which occur as a result of a failure to do so. (j) In the case that a bond has not been paid, or the bond exceeds the amount of bond paid, The Picnic Club reserves the right to recover additional costs to cover damage by any and all means necessary.

    7. RELEASE AND INDEMNITY
    The Client hereby releases the Owner from, and agrees to indemnify the Owner in respect of any third party claims, action, suits, demands, costs and expenses for damage or injury to person or property arising directly or indirectly out of the hire or use of the Equipment by the Client or the Client’s breach of any of these terms.

    8. FORCE MAJEURE
    For the purpose of this clause, “Force Majeure” means an event or circumstance beyond the reasonable control of a party, including, but not limited to, acts of God, War, Rain, Hail, Wind, Fire, Explosion, Civil disobedience, Legislation not in force at the date of this Agreement or labour disputes. Neither The Picnic Club nor the Client will breach this agreement and each party will not be liable to the other party for delay or failure to perform its obligation under this agreement due to Force Majeure. The Picnic Club may give written notice to the Client, giving full particulars of such Force Majeure. The Picnic Club shall not be liable for any indirect or consequential losses or expenses suffered by the Client, including but not limited to, loss of turnover, profits, business or goodwill or any liability to any other party or for any loss or damage suffered by the Client as a result of any delays caused by such Force Majeure events.